Qarma Privacy Policy

Last updated: November 23, 2023

Qarma ApS ("Qarma", "we", "us", or "our") operates the Qarma mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the App you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the App.

1. Information We Collect

Information you provide. When you create an account or contact support, you may provide information such as your name, email address, company affiliation, and any content you submit through the App.

Information collected automatically. When you use the App we may automatically collect:

• Device identifiers (e.g. advertising ID, device model, operating system version)
• Network and connection information
• App usage data and crash logs
• Approximate or precise location, if you grant permission through your device settings

You can revoke location permission at any time in your device's system settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the App
• Create and manage your account
• Provide customer support and respond to your requests
• Improve the App, diagnose technical issues, and develop new features
• Send important notices such as software updates and changes to this policy
• Ensure security, prevent fraud, and enforce our terms

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your employer or affiliated organization, where you use the App as part of a business account
• With service providers who perform services on our behalf (e.g. hosting, analytics, customer support), under contracts that require them to protect your information
• For legal reasons, where disclosure is required to comply with applicable law, regulation, legal process, or enforceable governmental request
• In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case you will be notified of any change in ownership or use of your personal information

4. Data Storage and Security

Your information may be stored and processed on servers located in Asia and the European Economic Area. We implement industry-standard security measures — including encryption in transit (TLS/SSL), access controls, and regular security reviews — to protect your information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You may:

• Access and update your personal information through the App or by contacting us
• Delete your account via the App (Menu → Cancel Account), which will result in the deletion of your account data
• Opt out of location collection by adjusting your device permissions

If you have additional requests regarding your data, please contact us using the details below.

7. Children's Privacy

The App is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

8. Third-Party Services

The App may contain links to or integrate with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their respective privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by other appropriate means. Your continued use of the App after such notice constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Qarma ApS
Email: support@qarmainspect.com