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Ensuring consistent product quality in furniture and home is critical not just for brand reputation, but for consumer trust, durability, cost efficiency, and compliance with regulations and industry standards.
Many quality control (QC) operations are still held back by inconsistent inspection methods, manual workflows, limited traceability of defects, disconnected reporting tools and inconsistent documentation.
Trusted by leading companies
When Whalen expanded its furniture operations, maintaining consistent quality across factories wasn’t just important - it became essential. By adopting Qarma to capture QC data in real time, Whalen now has a single source of truth for tracking defects, pinpointing training needs, and holding every party accountable. The result? Clear visibility, measurable improvements - and a QC framework that scales with confidence. Read the full article right here.
“The QC process itself hasn’t changed – we still perform the same type of inspections to ensure it meets the specific standards of each customer,” Chris explains. “But what has changed is the workflow of how we document and track.”
At Qarma, we provide three connected tools to help brands simplify and strengthen their operations: Quality for inspections and defect tracking, Audits & Supplier Compliance to assess and monitor supplier performance, and Product Compliance to ensure products meet regulations and industry standards. Together, they give you one platform to manage quality and compliance with confidence.
In the furniture and home industry, ensuring consistent product quality across multiple suppliers and factories is a constant challenge. Without standardized processes and clear visibility, brands risk delays, rework, and dissatisfied customers. The most common obstacles include:
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Trust your data - Trust your outcome
Qarma is an independent, mobile-first quality and compliance platform designed to meet the specific needs of furniture and home brands. From inspection planning to re-inspections and KPI tracking, Qarma connects every step of your QC process in a single digital workflow.
Digitize and optimize your end-to-end inspection flow. Each step is designed for speed, accuracy, and traceability - from factory floor to HQ.
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Catch defects faster with real-time data
Run inspections online or offline with photo & video, GPS tracking, and built-in safeguards.
Customize to your QC processes
Supports custom flows, checklists, and individual AQL to match your product and process needs.
Scale across multiple suppliers
Empower in-house, supplier, or 3rd party teams with smooth review and approval flows.
One platform - one language
Qarma supports +25 languages and has built-in automated translation.
Seamless integration
Qarma can work as a stand-alone solution or integrate seamlessly with ERP, PLM, Excel and more.
Imagine a checklist that learns from your quality history and adapts to the product, supplier, inspector, and setting, providing you with additional checkpoints.
With our AI Checkpoints powered by historical defect findings, it continuously learns from past inspections, improves over time, and gets better the more you use it. By analyzing this data using AI, it automatically generates relevant checkpoints, so the inspector knows exactly what to pay attention to.
Imagine having a tool that gives you a complete overview of your suppliers and production units. With Qarma Audit & Supplier Compliance, you can collect, validate, and manage your supplier data in one place.
Each supplier profile stores master data and documents, while the audit feature lets you capture findings, run assessments, and turn results into corrective actions with clear follow-up.
With Qarma, audits aren’t just about ticking boxes. They’re a structured way to collect reliable data, validate it in real-time, and turn findings into clear actions that improve your supply chain.
Create checklists to collect documents, images, and data directly from suppliers, and require GPS-tagged photos or videos captured through the Qarma app to ensure verified, reliable input.
Resolve non-conformities with CAPs
Each non-conformity can be turned into a corrective action with a deadline, owner, severity, and required evidence like photos or documents.
Assess risk
Risk is assessed using scored checklists and reports.
Automate your workflows
All supply chain data is updated automatically and available on both app and desktop
No more expired certificates & reports
Documents are integrated into each supplier and production unit profile and can be collected through online assessments giving you the full picture instantly. Expiring documents are automatically flagged, so renewal processes start on time.
Compliance doesn’t have to be complicated. With Qarma Product Compliance, documentation tasks are automated from requests and collection to storage and tracking, keeping you in control and reducing errors.
Let your product data do the work
Qarma integrates with your ERP, PLM, PIM etc to build a compliance layer on top of your existing systems. The data turns into tags that trigger automated documentation requirements and supplier requests. All documents are stored, tracked, and ready for reporting.
Know what documents are neede
Requirements are assigned to each product or order based on data and rules you define
Eliminate supplier chasing
Suppliers are notified directly in Qarma, no more manual outreach.
Stay ahead of expirations
Renewal reminders are triggered automatically, so every renewal happens on time
Centralized data storage
Documents are linked to the right supplier, product, and order so it’s easy to find.
Manage versions, track approvals and expiry dates, and quickly find what you need for audits.
Everything stays clear and traceable across your suppliers and products.
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